Order Cancellation and Return Policy

Order Cancellation Policy:

Ruchi Collection practices a hassle-free cancellation and return policy. We are just an email (customercare@RuchiCollection.com) away if you decide to change or cancel your order.

Any cancellations within 3 days from the order date falls under ZERO CHARGE cancellation policy and you get the full refund on cancellation. Cancellation after 3 days of ordering is subject to applicable restocking fees.

 

RETURNS POLICY:

Ruchi Collection practices 30 days hassle free return policy on all it's products to provide best in class customer service. To be eligible for a return, your item must be unused and in the new condition as you received it. It must also be in the original packaging and return initiated within 30 days of delivery. Also the returned product should be shipped back within 30 days from the return approval to be eligible for refund. To complete your return, we require a receipt or proof of purchase.